Frequently Asked Questions
When you first discover Turning Point, you probably have a lot of questions. So we've provided some answers to questions we're frequently asked. Please call us at 913-574-0900 if you have any other questions. We look forward to seeing you soon.
Q: Do I have to go to a specific physician or hospital to take part in programs?
No. Turning Point is open to anyone who is coping with a chronic or serious illness, as well as their family and friends.
Q: Is there a fee to attend?
Turning Point is entirely funded by philanthropy. Generous donors make it possible to offer our programs and services at no cost and we're committed to this. Dealing with an illness is difficult and financially burdensome enough.
That's why donors are a vital part of our mission. Please consider making a contribution. All gifts are fully tax-deductible and help maintain the high quality of our programs. If you would like to contribute, please contact Julie Mulhern, director of development, at 913-574-0912 or email@example.com.
Q: How do I register for a class?
We do request that you pre-register by calling 913-574-0900. We require registration 48 hours in advance.
It is also beneficial to chat with our specialists about your needs so they can suggest which programs might be best for you.
Q: I am sensitive to smells. Is smoking allowed at Turning Point?
No. Many participants are sensitive to odors due to treatments or medications. We ask that you not wear perfume, cologne or lotions with fragrance. We also ask that if you do smoke, please refrain just before you come to class.
Q: I have difficulty getting around. Are there stairs at Turning Point?
No. Turning Point is located on the ground-floor level of a wheelchair-accessible office building. There are no stairs or other obstacles.
Q: If I attend a class, do I have to participate?
You can participate as much or as little as you like. Many participants tell us they have benefited simply sitting in on a class or by listening to others.
Q: If I discuss a sensitive subject, will it be kept confidential?
Absolutely. We maintain strict confidentiality at all times, in all areas and with all groups and participants. Our motto is "What happens at Turning Point stays at Turning Point." Who attends which group is also kept confidential.
We encourage you to discuss the concepts, skills, feelings or issues that you discuss or learn – but never share information that might identify a fellow participant with others unless you have specific permission from that person.
Q: Does Turning Point offer programs for children and teens?
Yes. Annie Seal is our children's program director. She is a certified life specialist with expertise developing age-appropriate programs, classes and activities. She also consults with parents regarding any concerns. If you would like to talk to Annie, she can be reached at 913-574-0913 or firstname.lastname@example.org.
Q: Do I need to cancel if I can't attend?
Yes. Many of our classes have waiting lists. If you can't attend, please let us know so we can give your spot to another person. We do reserve the option to cancel a class due to low enrollment.
If you are feeling ill, we request that you stay home. Many of our participants have compromised health and it could be terribly detrimental for them to contract even a cold or flu. We encourage you to stay home, take care of yourself, get well and come back to us when you're feeling better.
Q: What if the weather is bad?
We cancel activities according to the policy of the Shawnee Mission School District. When Shawnee Mission schools are closed due to inclement weather, we are too. You are always welcome to call us at 913-574-0900 to verify.
Q: Are you closed on holidays?
We are closed on New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. We do not hold classes between Christmas Day and New Year's Day.
Q: Is my information kept private?
Yes. We do not sell or share our mailing list to other parties. If you would like to be removed from our mailing list, call us at 913-574-0900 or email email@example.com.